Shipping & Packaging Information
At Bail Studios, each order is produced and packed with care, using responsibly sourced materials and sustainable practices.
UK Shipping
We ship throughout the UK using Royal Mail Tracked services to ensure reliable, traceable delivery.
UK Standard Delivery (Royal Mail Tracked 48) – £4.95
Express Delivery (Royal Mail Tracked 24) – £5.95
Orders are typically dispatched within 2–3 working days after purchase. You’ll receive tracking details by email once your order leaves our studio.
International Orders
We’re pleased to offer worldwide shipping using Royal Mail International Tracked services.
A flat rate of £12.00 applies to all international orders outside the UK.
Delivery times vary by location but typically take 7–14 working days after dispatch.
Tracking details will be provided once your order leaves our studio.
Please note that local customs duties or import taxes may apply depending on your country’s regulations — these are the responsibility of the recipient.
If you have a specific delivery request or need an estimated arrival date, please contact us at Sales@bail-studios.com and we’ll do our best to assist.
♻️ Eco-Friendly Packaging
Our packaging supplier shares our commitment to sustainability.
Every box, sleeve and protective layer we use carries independent eco credentials, meaning your order arrives safely and responsibly.
Our packaging is:
🌱 Biodegradable & Compostable
🌍 Carbon Neutral with a Low Carbon Footprint
♻️ Recyclable and made from Recycled Materials
🇬🇧 UK Made and Sustainably Sourced
⚖️ pH Neutral to protect artwork during transit
We continually review materials to minimise waste and reduce our environmental impact.
Multiple Items
Where possible, multiple items are shipped together in one parcel to reduce packaging waste and carbon impact.
You’ll only pay one flat shipping fee per order.
Delays or Delivery Issues
Delivery times are estimates and may vary during busy periods such as holidays or postal strikes.
If your UK parcel hasn’t arrived within 7 working days of dispatch, please contact us so we can investigate with Royal Mail.
If your International parcel hasn’t arrived within 7-14 working days of dispatch, please contact us so we can investigate with Royal Mail.