Privacy Policy — Bail Studios

Your privacy matters to us.
This Privacy Policy explains how Bail Studios collects, uses and protects your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect only the information necessary to fulfil your order and provide a good experience:

  • Contact details – name, email address, phone number

  • Delivery details – billing and shipping address

  • Order information – products purchased, payment amount, delivery preferences

  • Optional data – personalisation text or notes you provide for customised prints

If you sign up to our email updates, we’ll also store your name and email address for marketing purposes (with your consent).

2. How We Use Your Information

Your information is used only for:

  • Processing and fulfilling orders

  • Communicating with you about your purchase or any issues

  • Providing customer support

  • Sending optional marketing emails (only if you’ve opted in)

We never sell, rent or share your data with third parties for marketing purposes.

3. Payment Processing

All payments are handled securely through Squarespace Payments, Stripe or PayPal.
We do not store or have access to your full card details.
Payment processors handle all financial information under their own strict security and privacy policies.

4. Data Storage & Security

Your personal data is stored securely within Squarespace’s encrypted systems.
We take reasonable precautions to protect your information from loss, misuse or unauthorised access.

If you request data deletion, we will remove any personally identifiable information from our records except where required by law (for example, completed transaction records).

5. Cookies

Our website uses basic cookies to ensure smooth site performance, shopping cart functionality and analytics.
You can manage or disable cookies in your browser settings, though this may affect certain features.

6. Marketing & Opt-Out

If you subscribe to our newsletter, you can unsubscribe at any time by clicking the link in any marketing email.
We’ll never add you to a mailing list without your explicit consent.

7. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing at any time

To exercise any of these rights, please contact us at Support@bail-studios.com.